Crate and Barrel Reviews

Crate and Barrel offers a wide range of products with varying prices. The shipping and delivery costs depend on the total merchandise value. For example, for a merchandise total up to $15.00, the standard delivery fee is $6.00, premium delivery is $18.95, and express delivery is $30.95. As the merchandise total increases, so do the delivery fees. For merchandise totals of $250.01 and above, the delivery fee is 10% of the merchandise total.

For furniture orders, the delivery fee varies based on the total order value and the distance from the shipping point. For orders under $999, the fee is $149 for up to 100 miles from the shipping point, and $399 for over 100 miles. For unlimited furniture items, the fee is $279 for up to 100 miles from the shipping point, and $399 for over 100 miles.

Crate and Barrel also offers a Trade Program where interior decorators, designers, architects, landscape designers, members of professional staging organizations, and set decorators enjoy a 20% discount on full-price items with no minimum purchase.

Please note that these details are subject to change and it's always best to check the latest information on the Crate and Barrel website.

The Crate and Barrel Trade Program is a service tailored to businesses and the professional design community. It offers a 20% discount on full-price purchases across three brands: Crate & Barrel, CB2, and Crate & Kids. There is no minimum purchase required. Members also receive invitations to design industry events, panels, and more. The program provides a dedicated team that works with you from start to finish, including installation. Members also have access to program perks such as white glove delivery, custom-ordered materials, business sales, and more. The program also offers a tax exemption feature. You can link your tax exemption to your Trade Program membership. The program is open to interior decorators, designers, architects, landscape designers, members of professional staging organizations, and set decorators.

Crate and Barrel is a modern furniture store that also offers home decor and wedding registry services. They have a wide range of products, but some of their bestsellers for 2024 include the Anneli Ivory Upholstered Bed, Axis Bench 2-Piece Sectional Sofa, Terra Natural Oak Dining Table, and the Breville Barista Touch Brushed Stainless Steel Espresso Machine. They also offer the KitchenAid Artisan Series 5-Quart Tilt-Head Steel Blue Stand Mixer and Schott Zwiesel Tour Wine Glasses. Other popular items include the Gracia Queen Dark Pewter Upholstered Canopy Bed, Yukon Weathered Grey Live Edge Solid Wood Dining Table, and the Lounge 3-Piece L-Shaped Sectional Sofa. In addition to furniture, Crate and Barrel also offers a variety of home decor items such as the Nero White Marble Round Accent Table, Michi Woven Accent Chair, and the Baja Natural Oak Wood 40 Square Coffee Table. They also have a collection of accent chairs like the Ojai Upholstered Wood Frame Accent Chair, Fields Cane Back White Wash Accent Chair by Leanne Ford, and the Pose Natural Accent Chair. For those interested in kitchenware, they offer up to 35% off top kitchen brands and have a range of cookware that ships free, including GreenPan's sets featuring diamond-infused Thermolon surfaces for easy release and cleanup. They also have a new and exclusive KitchenAid in mint julep. For dining, they offer a variety of tables and chairs, including the Pacific Track Arm Sofa with Wood Legs and the Coronado Rattan Accent Chair. They also have a range of coffee tables like the Vander Natural Wood 44 Square Storage Coffee Table and the Baja Natural Oak C Table. For those looking to add a touch of luxury to their living room, they offer a range of sofas and chairs, including the Lounge Deep Sofa 83, Oceanside 90 Wide-Arm Sofa, and the Barrett II Track Arm Sofa. They also offer a range of accent chairs like the Dawes Swivel Accent Chair, Sculpt Velvet Accent Chair, and the Ankara Black Cane Chair with Ivory Cushion. For the dining room, they offer a range of chairs like the Barkley Granite Bouclé Dining Chair, Axel Upholstered Curved Back Dining Chair, and the Fields Cane Dark Brown and White Chair. They also offer a range of swivel chairs like the Barrett II Track Arm Swivel Chair, Lounge 360 Swivel Chair, and the Axis Swivel Chair. For those looking for a statement piece, they offer the Petrie Leather Midcentury Chair. In addition to their wide range of products, Crate and Barrel also offers free appointments to help customers get organized.

Crate and Barrel is known for its high-quality products that range from furniture such as couches and tables to decor items like mirrors and sculptures. The price range for Crate and Barrel products can vary widely. For example, their sofas can range from $1,000 up to $5,500+. When it comes to their sectionals, they have 36 different models starting at just over $2,000 but can go up to $9,000+ depending on the configuration and fabrics you choose. Even small decor items like vases and candles range from $20-$100 apiece. It's important to note that these prices can fluctuate based on the specific item, materials used, and any customizations made.

Crate & Barrel offers a Reward Program and Credit Card for purchases. Customers can earn 10% back in reward dollars on their Crate & Barrel credit card purchases at Crate & Barrel, Crate & Kids, and CB2. There is also an option for zero interest if paid in full within 24 months on qualifying purchases of $2999 or more.

They offer two types of cards: the Crate & Barrel Credit Card and the Crate & Barrel Mastercard. Both cards allow customers to earn 10% back in Reward Dollars or receive 6 months special financing on purchases of $749 or more at Crate & Barrel. The Crate & Barrel Mastercard also allows customers to earn 2% back in Reward Dollars on grocery store purchases and 1% back in Reward Dollars on every other purchase anywhere Mastercard is accepted. Both cards have no annual fee.

Customers can manage their account and rewards, shop seamlessly and more using the Crate & Barrel app for iPhone. They also get exclusive access to cardholder-only offers and events, plus more perks. Applications for the credit card can be made online or in person at any Crate & Barrel or CB2 store.

Crate and Barrel's Return Policy: If you are not satisfied with your Stock furniture purchase, you must contact them within 7 days of delivery or pickup to arrange a return. The item must be returned within 30 days of delivery or pickup. The item will be inspected upon return, and a refund amount will be determined based on its condition.

Crate and Barrel's Shipping Policy: They have a Standard Delivery service that takes 3-5 business days (Mon - Fri) for a Standard Address and 4-9 days (Mon-Sat) for a PO Box Address. For FPO/APO Address, it takes 3-5 business days to U.S. containment delivery point. They also offer Premium or Priority Mail where orders placed by noon CT will be delivered in 2 business days. Express Orders placed by noon CT will be delivered by the end of the following business day. However, Express delivery is not available for PO Box and FPO/APO addresses. For furniture orders under $999, the delivery fee is $149 for up to 100 miles of a shipping point and $399 for over 100 miles of a shipping point. For unlimited furniture items, the delivery fee is $279 for up to 100 miles of a shipping point and $399 for over 100 miles of a shipping point.

To arrange a return with Crate and Barrel, you can initiate the return process through their website. If you have any questions or need assistance, you can reach out to their customer service via email at customer_service@crateandbarrel.com or call them at 800-967-6696. Please note that they will accept returns and exchanges of eligible items in new and unused/resalable condition within 30 days of receipt with a valid proof of purchase. Shipping and handling fees will not be refunded, and customers are responsible for return shipping costs. Certain items cannot be returned, exchanged, or canceled, including personalized items, custom or made to order furniture, items purchased as final sale, store floor samples, live botanicals, cut yardage of fabric, and items used and/or damaged through normal wear and tear. Shipping and handling charges are not refundable. Other restrictions may apply.